Order Change & Cancellation Policy

Store Name: Yard Habit
Address: 5905 N Free King Hwy, Pittsburg, KS 66762, United States
Owner: Mark Anglen
Support Email: support@yardhabit.com
Last Updated: October 9, 2025

1. The 4-Hour "Grace Period"

We offer a strict 4-hour window immediately following your purchase for any changes or cancellations.

Why 4 hours? Our automated system moves orders to the production floor exactly 4 hours after they are placed. Once production begins, materials are utilized and the order is "locked" into our workflow.
Permitted Changes (Within 4 Hours):
- Full order cancellation and refund.
- Correction of shipping address details.
- Adjustments to size, color, or style selection.
- Updates to custom text or uploaded design files.

2. Post-Window Finality

Once the 4-hour window has expired, your order is considered final and in production. At this stage, we are unable to accommodate requests for:

Cancellations or partial refunds.
Modifications to the design, size, or product type.
Redirecting the shipment to a different address.

3. How to Submit an Urgent Request

To ensure our support team catches your request before the 4-hour deadline, please follow these specific steps:

Email: support@yardhabit.com
Subject Line: Must read "URGENT: Order #[Your Order Number] Change/Cancellation"
Required Info: Include your full name, order number, and the specific details of the change required.

4. Shipping Address Responsibility

Precision at checkout is vital. Yardhabit is not responsible for delivery failures caused by incorrect information provided by the customer.

Please verify the following before confirming your order:

Correct house/building numbers and apartment/suite units.
Accurate ZIP code and State.
Proper spelling of the recipient's name.

Consequences of Address Errors:

Return-to-Sender: If a package is returned to us due to an "Insufficient Address," the customer must pay a re-shipping fee to have the package sent out again.
Incorrect Delivery: If a package is delivered to the address provided at checkout, we cannot offer a refund or a free replacement. We are unable to retrieve packages once the courier has completed delivery.